IT Operations & DevOps Essentials
What you'll learn
Explain the core responsibilities of IT Operations teams in a modern organization
Describe and apply structured incident management and basic incident response planning
Understand how Agile and DevOps change the role of IT Ops and how CI/CD pipelines work in practice
Design a simple CI/CD pipeline for a real or sample application from an Ops perspective
Explain configuration management concepts and where tools like Ansible, Chef, and Puppet fit
Recognize configuration drift and define baselines, standards, and basic infrastructure as code approaches
Use version control and code review practices for scripts, configurations, and automation in Ops
Identify key infrastructure and application monitoring metrics and design basic dashboards and alerts
Apply performance metrics, SLAs, SLOs, and error budgets to real services
Structure root cause analysis and write clear, business friendly incident reports
Define practical access control, credential management, and network segmentation measures for IT Ops
Support compliance requirements with operational controls and evidence
Explain RPO, RTO, and basic disaster recovery patterns and apply them to a simple DR plan
Create practical IT Ops assignments and checklists that can be used directly in a working environment
About this course
This course gives IT Operations professionals a structured, practical introduction to working in modern DevOps and cloud based environments. It focuses on what Ops teams actually do day to day: keeping services running, managing incidents, collaborating with development, and operating in environments that use CI/CD, automation, and monitoring tools.
Through short video lessons and applied assignments, learners will move from traditional “keep the lights on” thinking to a more proactive, automation driven IT Ops mindset. The course is designed for corporate training programs and internal academies, so every module is tied to concrete workplace outputs that can be reused in real teams.
Who this course is for
- IT Operations engineers and system administrators moving into or working within DevOps environments
- Junior DevOps and SRE engineers who need a strong operational foundation
- Support engineers and NOC staff who want to grow into broader IT Ops or reliability roles
- Team leads, Scrum Masters, and technical project managers who work closely with Ops teams
- Organizations that want a structured internal training path for new IT Ops or platform engineers
- Professionals transitioning from traditional infrastructure roles into modern, automation driven operations
This course includes
- 1h 31m of lessons
- 18 lessons across 5 sections
- Downloadable course materials
- Included with your plan
- Certificate on completion, verifiable by anyone
Course content
5 sections · 18 lessons · 1h 31m total length
Material includes
- Vvideo lessons for each core concept in the course
- Detailed text based lesson notes for every video, optimized for corporate training and easy reference
- Scenario based assignments for each module that produce reusable operational artifacts
- Templates and structures for incident response plans, CI/CD pipeline designs, monitoring checklists, and RCA reports
- Practical security, compliance, and DR checklist structures tailored for IT Operations teams
Requirements
- Basic familiarity with IT infrastructure concepts such as servers, applications, and networks
- Some exposure to production environments or support activities is helpful but not mandatory
- No specific tools are required, but experience with any ticketing, monitoring, or version control system will make the assignments easier
- Learners should be prepared to apply the assignments to either their real workplace environment or a realistic sample scenario
- Recommended to complete modules in order, as later assignments build on concepts introduced earlier
Every enrolment includes
- Verified certificate on completion
- Progress tracking & resume
- Community access
₦12,000